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We've got all the answers you need to know about our sick sticker products, the design process, and ordering options. If you can't find what you're looking for, don't bail out - hit us up! Our customer service team is always ready to help you catch the next wave of sticker success.
Yes, we offer free shipping on orders over $75! But hey, keep tabs on us 'cause we're known to drop killer discounts on both items and shipping every once in a while. So, stay tuned and snag those sweet deals!
Unfortunately, we do not offer returns on custom orders. However, if you have any issues with your order, please contact us and we'll do our best to find a solution.
Visit our return/refund policy page for more information.
Our turnaround time for custom stickers/labels is typically 3-5 business days after mockup approval, plus shipping time. However, this can vary depending on the size and complexity of your order.
Yes! We offer a free online proof with expert help so you can see what your stickers/labels will look like before they're printed. Once you've approved the proof, we'll get to work printing and shipping your order. To make sure you receive your proof/mockup in your inbox, please add customerservice@kamegear.com to your email contact list or subscribe to our mailing list.
NOTE: In case we don't hear back from you with any changes or approval for the mockup within 3 business days, we'll assume you're all set to go and forward your order straight to production.
You will receive your mock up for approval to the email address on file. If you do not receive a mockup, please ensure to check your spam folder as all mockups are sent to the email address we have on record. In case you are unable to locate the email, kindly contact us immediately.
In the absence of confirmation of the proof within 3 business days, production will commence automatically.
Note: To make sure you receive your proof/mockup in your inbox, please add customerservice@kamegear.com to your email contact list or subscribe to our mailing list.
Yes, we offer rush orders for an additional fee. Please contact us for more information.
Our stickers are crafted from top-quality vinyl material, which is both waterproof and highly durable, ensuring long-lasting performance. Additionally, they come laminated at no additional cost, providing added protection, and you can choose between a gloss or matte finish.
Yes, we offer a variety of sizes and shapes for custom stickers. Just let us know what you're looking for and we'll do our best to make it happen!
Don’t see your size or quantity listed? Contact us! We love custom orders and would be happy to help.
You got it! Simply contact us via our Design Services page and let us know your specific requirements for a custom quote. We'll gladly help you out and ensure you get exactly what you need. Once we receive a custom quote request, you can expect to hear back from us within 3 business days at the latest.
Note: We handle all custom quotes through our PayPal Business account. To ensure you receive your estimate promptly and accurately via email, please make sure to enter your contact information correctly.
We can generate the QR Code for you at no additional cost. So all you need to do is leave a link in the personalization box and we'll do the rest of the QR Code Custom Stickers.
Have a QR Code already? Send it to us and we'll work with it!
Our custom stickers are designed to be weatherproof, depending on the conditions they're exposed to. This means they can withstand rain, sun, and other outdoor elements without fading or peeling for 2-4 years.
You can choose between a gloss or matte finish for all of our custom stickers at no additional cost. We'll soon be providing specialty laminate options for an additional fee. So, stay tuned!
We highly recommend a 300dpi JPG or a vector file in .AI, .EPS or .PDF. It will be sized to the longest side purchased while keeping it proportional.
For the most accurate colors and clear printing, we recommend submitting a CMYK PDF file. However, we can work with other file types as well. If you have any questions or concerns about your file format, please contact us and we'll be happy to assist you.
Please keep in mind that the colors in the design you send us might have small variations in the print due to the difference in settings, color profiles and/or monitors. We cannot guarantee a color match on all images, nor do we refund fulfilled orders because of color variations. For the most accurate colors and clear printing, we recommend submitting a CMYK PDF file.
We will inform you if the file you upload for your custom sticker order doesn't meet our printing requirements during the online proof process. It's up to you to decide if you're okay with having them printed in low resolution. However, if you're not satisfied with the quality, you can simply upload a new file with higher resolution.
If you have any concerns about your file's resolution, feel free to contact us and we'll see how we can help.
After you've placed your order, we'll ensure that everything looks its best for printing. We won’t edit or alter your image. If you have any specific requests, you can add them in the comment section on the product page.
If you require assistance from the start, you can contact us your questions, and we'll work with you to find a solution before you place your order.
We strive to provide custom designs that meet your needs while maintaining a respectful and professional environment. Therefore, we reserve the right not to print any designs that are deemed inappropriate or offensive. Thank you for your understanding and cooperation.
We're here to assist you in creating a range of designs, from stickers and labels to logos! Our team includes a Graphic Designer with over a decade of experience. Get in touch with us today to get started via our Design Services page.
Note: We handle all custom quotes through our PayPal Business account. To ensure you receive your estimate promptly and accurately via email, please make sure to enter your contact information correctly.
Requesting a custom order is easy! Simply reach out to us through our Design Services page, detailing your specific requirements, such as design preferences, quantity, and any special requests.
Once we receive a custom quote request, you can expect to hear back from us within 3 business days at the latest.
Note: We handle all custom quotes through our PayPal Business account. To ensure you receive your estimate promptly and accurately via email, please make sure to enter your contact information correctly.
To ensure we create the perfect custom quote for you, please provide as much detail as possible. Include your design ideas, desired quantity, size specifications, and any unique features you'd like. The more information you share, the better we can tailor your order to your needs.
Once we receive a custom quote request, you can expect to hear back from us within 3 business days at the latest.
Note: We handle all custom quotes through our PayPal Business account. To ensure you receive your estimate promptly and accurately via email, please make sure to enter your contact information correctly.
Yes! All orders over $50 are shipped at no extra cost to you, so you can get your order as soon as possible.
Our orders are shipped via USPS with First Class shipping and a tracking number will be provided. Actual delivery dates may vary due to holidays, or post office setbacks. If you need quicker shipping, please message us BEFORE placing your order to see if we can accommodate.
We offer a 14-day return policy for most items. Some items, such as personalized or custom-made products, digital products, may be non-returnable. Items must be returned in their original condition and packaging, and the customer is responsible for the shipping costs.
Visit our return/refund policy page for more information.
Most items can be returned within 14 days of purchase, as long as they are in new and unused condition and in their original packaging. Some items, such as personalized or custom-made products, digital products, may be non-returnable.
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with further instructions on how to proceed with your return.
Yes, we do offer exchanges on non-custom items. Please contact our customer service team for further assistance with exchanging your item. However, the customer is still responsible for shipping costs associated with the exchange.
If the non-custom, non-digital item is returned within 14 days, in its original condition and packaging, you will receive a full refund for the purchase price of the item. However, shipping costs are non-refundable and will be deducted from your refund.
Refunds are typically processed within 5-7 business days after the returned item is received and inspected. The timing of your refund may depend on your bank or credit card company.